IP Cameras

Moving recordings from SD card
There are a few ways to get the recordings from your SD card.  You can remove the SD card from the camera and using a suitable adapter can connect this ...
Fri, 21 Jul, 2017 at 3:16 PM
Why can't my camera detect the microSD card?
Firstly, always check whether the microSD card is suitable for your camera. Please keep the following in mind: the maximum capacity of the microSD card...
Thu, 28 Mar, 2019 at 12:33 PM
Slow or Intermittent video feed
IP cameras are designed to operate in your network and over the internet. Due to this the performance can vary depending on your connection speeds to the in...
Wed, 27 Nov, 2019 at 2:41 PM
C935iP with VPN?
It is not possible to operate the C935iP over a Virtual Private Network
Tue, 3 Sep, 2019 at 4:15 PM
Not receiving notifications - OMGuard App
1) Please check that your phones settings allow notifications from the OMGuard App: For iOS go to your phones settings, go into “Notifications”, find th...
Thu, 21 Sep, 2017 at 12:37 PM
Not receiving email notification with Gmail address sender
If you are using a Gmail account to send notifications from your IP camera to a email account you must follow these steps: Step 1- Go to the 'email...
Thu, 31 Oct, 2019 at 3:55 PM
IPC360 - How to set up notifications with cameras C180IP/C360IP
Notifications only work if a microSD (min. 8Gb max 128Gb) has been inserted and if you are the holder of the main account. A guest account is not eligible...
Tue, 2 Jun, 2020 at 8:59 AM
Why do I get the message 'Network time-out' during installation? - CIP-37186AT, CIP-39218AT, CIP-37183, CIP-39220
During installation, when it's nearing 100% the error message 'Network time-out' may pop up. A time out may be caused because your sma...
Wed, 2 Oct, 2019 at 2:41 PM
SW360: Why am I not receiving push notifications on my phone/tablet?
How to set up motion detection The SW360-app can send push notifications to your phone or tablet when the camera detects motion, if you are having an issue...
Tue, 9 Jul, 2019 at 2:57 PM
SW360 App Install
For an easy installation of the SW360 App you will find below a video with an example camera, which explains the installation step by step.
Fri, 8 Mar, 2019 at 10:50 AM