IP Cameras

HomeWizard Cameras / C924IP Where is the memory card (SD card) inserted?
To insert the memory card (SD card) into the camera, the plastic dome of the camera must be removed. Please follow the below steps: 1. Loosen the...
Thu, 15 Oct, 2020 at 10:28 AM
Why do I get the message 'Network time-out' during installation? - CIP-37186AT, CIP-39218AT, CIP-37183, CIP-39220
During installation, when it's nearing 100% the error message 'Network time-out' may pop up. A time out may be caused because your smartp...
Thu, 8 Oct, 2020 at 1:16 PM
SW360: Why am I not receiving push notifications on my phone/tablet?
How to set up motion detection The SW360-app can send push notifications to your phone or tablet when the camera detects motion, if you are having an issue...
Thu, 8 Oct, 2020 at 1:20 PM
SW360 App Install
For an easy installation of the SW360 App you will find below a video with an example camera, which explains the installation step by step.
Thu, 8 Oct, 2020 at 9:30 AM
SW360: How do I set up my camera to automatically start recording on motion detection?
Setting up motion detection The SW360 app can automatically start a recording when it detects movement. In this article you can read how you can set up th...
Thu, 8 Oct, 2020 at 8:57 AM
SW360: How do I resolve the network timeout error during the installation of my camera?
What causes the network timeout and how do I resolve this? The installation failing between 88% and 95% is a known problem. The camera is experiencing diff...
Thu, 8 Oct, 2020 at 1:18 PM
Smartwares View - Installing the camera with the Smartwares View app (CIP-39901, C935IP, C995IP)
         Installing via WiFi mode    Most cameras and even WiFi doorbells...
Tue, 17 Aug, 2021 at 12:07 PM
Smartwares View CIP-39901 - Why can't I reach the camera outside of my own network?
      It may be that the Guardian camera appears 'Offline' in the Smartwares View app as soon as you are out of range of your own networ...
Thu, 15 Oct, 2020 at 10:34 AM
HomeWizard Cameras / CIP-37210 / CIP-37210AT - Error message: 'Internet may not be available' - on smartphone
During the installation, after you've connected to the camera's own WiFi-network, your phone may give you an error message regarding its internet...
Tue, 3 Nov, 2020 at 11:21 AM
HomeWizard Cameras / CIP-37210 / CIP-37210AT - How do I add the camera to a 2nd smartphone?
  Adding the camera to a new smartphone After the initial installation of the CIP-37210 camera to your smartphone, adding it to a second, third or even...
Tue, 3 Nov, 2020 at 11:20 AM