Video intercoms

I have a good picture but bad sound or no sound?
No sound or poor sound can be caused by a few reasons. Please check: 1. If there is no sound at all or just a buzzing sound -  Disconnect all wiri...
Thu, 8 Oct, 2020 at 12:17 PM
Why is the video image not showing?
There are a few things that can cause the video to not be shown but audio is still available.  Please check: 1. Disconnect all wiring and re-conne...
Thu, 8 Oct, 2020 at 2:16 PM
How do I use the nameplate on the DIC-221 or DIC-222 series?
You can remove the cover with a small screwdriver by gently pressing on the right side of the bell and pulling it up.
Thu, 8 Oct, 2020 at 1:11 PM
How do I connect an additional indoor unit to the DIC-221 series?
In order to use an additional indoor station, a 2-core connection must be established between the two devices; for this purpose, the indoor monitor exten...
Thu, 8 Oct, 2020 at 2:54 PM
How do I connect the door opener to the DIC-221 series?
Several variants are available for these systems: Door opener connection which provides 12 Volt max. 0.5 A. Potential-free NO contact, loadable...
Fri, 16 Oct, 2020 at 9:23 AM
Pairing VD36W
It is possible that the inner and outer stage no longer communicate together, in the first place it is important to check the power supply of the product. ...
Fri, 16 Oct, 2020 at 9:53 AM
DIC-22815, DIC-22615, DIC-24615 - Frequently Asked Questions
The outdoor unit of my intercom system does not work. What can I do? Please take a look at the rear of your outdoor unit and check the position of the dip...
Thu, 8 Oct, 2020 at 11:53 AM
How many RFID tags can I use with DIC-24112 and what frequency do they operate on?
Maximum quantity of RFID tags: A maximum of 2 Admin Tags and a maximum of 50 User Tags can be used. What frequency do the RFID tags operate ...
Wed, 20 Jan, 2021 at 9:14 AM
How to adjust the camera
On the back of the outdoor unit you will find a Phillips screw. You must loosen this screw to move the camera to the desired position. On the picture you ...
Thu, 21 Jan, 2021 at 2:46 PM