Troubleshooting

Troubleshooting of the SmartSwitch / HomeWizard Lite

Offline in app:
It may be necessary to place the Smarthome controller closer to the router (even if the distance is not that high) Even if the Smarthome controller is withi...
Tue, 11 Aug, 2020 at 9:44 AM
Where can I find the network name (SSID) and password of my router?
Where can I find the network name (SSID) and password of my router? There are several ways to find the network name (SSID) and security key of your home ne...
Thu, 3 May, 2018 at 9:20 AM
Problems pairing a device to the Smart Switch
Move the new device closer to the controller. The ideal position of your Smart Switch is different in each home, but there are some rules that always appl...
Thu, 3 May, 2018 at 9:28 AM
Tasks are not carried out as programmed
It may be necessary to place the Smarthome controller closer to the router (even though the distance is not already high). Even if the Smarthome controller ...
Wed, 22 Jul, 2020 at 9:47 AM
LED status indicator
There are three LED indicators on the bottom right of the Smart Switch. Below is an explanation of what they all mean. LED status indicator Connected...
Tue, 21 Jul, 2020 at 1:21 PM
Smarthome controller does not connect to Wifi
In the vast majority of cases, the Smarthome controller makes trouble after the initial configurationconnection to the wireless network.  If this is not th...
Wed, 22 Jul, 2020 at 9:54 AM
Smart Switch can not connect to Wi-Fi
In the vast majority of cases, the Smart Switch connects wirelessly to the wireless network after the initial configuration. If this is not the case, always...
Fri, 17 Jul, 2020 at 10:11 AM
Pairing SF-501/SF500 to the Smarthome controller
Android In the app, press the blue round button with the 3 dashes in the lower right-hand corner and then select the + Choose the device category. Cho...
Wed, 22 Jul, 2020 at 11:28 AM
Problems creating a task
Tasks do not work, or tasks are not working at the correct times? This means that the Smart Switch is not yet set up correctly. Below an explanation on how ...
Fri, 7 Aug, 2020 at 7:49 AM
Unpair SF-501/SF500 and remove it from the app.
Before removing an SF-501 / SF500 from the app. you need to unsubscribe. Unplug the receiver and place it back in after a few seconds. The red LED will ...
Fri, 17 Jul, 2020 at 10:44 AM